If you want to change the E-mail address of your docu tools account, you must have access to both mailboxes. If you do not have access to the old mailbox, please submit a Service ticket.
Note: This change can only be performed in the Web app.
Click on the
Männchenicon in the black header at the top right and selectUser settings.In the
E-mail addresssection, Click onChange.Enter the new E-mail address in the appropriate Field.
Enter the new E-mail address in the 2nd Field for confirmation. Ensure that the E-mail address is identical in both Fields.
Confirm with your current Password.
Click on
Confirm.The confirmation window appears. Click on
Done.Log out of docu tools by Clicking on the Männchen icon in the black bar and Clicking
Log out.The system updates the E-mail address of your account once you confirm this change. An email has been sent to the old address containing a confirmation link. This link is valid for 48 hours. Open the email in your email program and Click on the link to complete the change.
You will be directed to the Log in page of docu tools and can now Log in with the new address.