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How to Change the E-mail Address of My Account?

Updated over a week ago

If you want to change the E-mail address of your docu tools account, you must have access to both mailboxes. If you do not have access to the old mailbox, please submit a Service ticket.

Note: This change can only be made in the Web app.

  1. Click on the Männchen icon in the top right corner of the black header and select User settings.

  2. In the E-mail address section, Click on Change.

  3. Enter the new E-mail address in the appropriate Field.

  4. Enter the new E-mail address in the 2nd Field for confirmation. Ensure that the E-mail address is identical in both Fields.

  5. Confirm with your current Password.

  6. Click on Confirm.

  7. The confirmation window appears. Click on Done.

  8. Log out of docu tools by Clicking on the Männchen icon in the black bar and selecting Log out.

  9. The system updates the E-mail address of your account as soon as you confirm this change. An email has been sent to the old address containing a confirmation link. This link is valid for 48 hours. Open the email in your email program and Click on the link to complete the change.

  10. You will be directed to the Log in page of docu tools and can now Log in with the new address.

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