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How can I change email address of my account?

Updated over 2 weeks ago

If you want to change the email address for your docu tools account you need to have access to both email accounts. If you don't have access to the old account open a service ticket.

Note: This change can only be made in the web app.

  1. Click on the man icon in the black header at the top right and select User settings.

  2. In the Email address section, click on Change.

  3. Enter the new email address in the corresponding field

  4. Enter the new email address in the 2nd field for confirmation. Make sure that the email address is identical in both fields.

  5. Confirm with your current password.

  6. Click on Confirm.

  7. The confirmation window appears. Click on Done.

  8. Log out of docu tools by clicking on the man icon in the black bar and clicking on Log out.

  9. The system will update the email address of your account as soon as you confirm this change. An e-mail containing a confirmation link will be sent to the old address. This link is valid for 48 hours Open the email in your email program and click on the link to complete the change.

  10. You will be redirected to the docu tools login page and can now log in using the new address.

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