As a principle in docu tools: Nothing can be deleted.
docu tools was initiated against the backdrop of a troubled airport Project and the need for a digital solution for its construction documentation. The data created had to withstand a court trial, and this was - and still is - only possible if everything can be precisely documented and already documented errors or performances cannot simply disappear afterwards. This non-deletability ensures documentation where every change is traceable.
Therefore, you cannot delete anything you have entered. However, you do have the option to Deactivate Pins and other contents. Although they are still available, they will no longer appear in the current view and will not show up in Reports either.
However, there are two exceptions:
Empty Folders (Projects, Plans) can be deleted. If there are Files in a Folder, you must Move them to another Folder. Only when no Files are left in the Folder, can it be deleted.
Contacts (not docu tools users) can be Removed for data protection reasons. The exception to the exception: For assigned Tasks, the name and company name remain so that no gaps occur in the already created documentation. However, new Tasks cannot be assigned to the deleted Contact.
Reports are a special case: Reports are representations of data that exist in docu tools on the date they are created. It's like looking into a box on Monday and making a List of all the things in the box on Monday. By Thursday, a few other things have landed in the box, so you make a new List. Since no items can be Removed, you no longer need Monday's List - because Thursday's List is more up-to-date - and can throw it away. This is also the case with Reports. Therefore, they are only available for download for a limited time. If necessary, you can always create a new Report.
Deactivate contents
There are different ways to deactivate different contents.
Projects, Plans: Click on
...and selectDeactivate Project/Plan.Pins: Select the Pin Status
inactive.Tasks: Open the Task, Click on
...and selectDeactivate.Media, Files, Activities: Click on the
Archive boxicon.
Delete Folder
Open the Folder you want to delete.
Click above the List on
Allto also display inactive contents.Move all existing Files (including the inactive ones) to another Folder by Clicking on the
...and selectingMove.Select the destination Folder and confirm.
If the Folder is empty, go to the overview. Click on
...next to the relevant Folder and selectDelete Folder.The Folder disappears from your List. You may need to refresh your browser.
If an error message appears, you have not yet deleted all Files from the Folder. Make sure that all inactive contents are displayed and Move them as well.
Remove Contacts
In your Project, select
Membersfrom the left menu.In the List, select the
Contactstab.Click on
...next to the relevant Contact and selectRemove.Confirm by Clicking on
RemoveorCancelif you decide not to proceed.