FAQ

docu tools app on mobile device does not work
Help, all my data is gone!
I am an Administrator but cannot create projects or report templates, why?
I can't see a project.
I have to reinstall a mobile device, what do I have to do?
I don't know my password (anymore). What do I have to do?
Can I import PDF files into my project for future reference?
Why are no, or not all pins shown in my Excel report?
What is the difference between "My Projects" and "All Projects"?
What is the difference between "Deactivate project" and "Leave project"?
How do I change the name of the organization?
How does the force-sync work on iOS devices?
How can I change e-mail address of my account?
How can I change the names of my project members?
How can I change my role in the project?
How can I store contacts in docu tools?
How can I cancel? What happens with my data?
How can I delete plan folders?
How do I submit a service ticket?