Whether you are switching to a new smartphone or have had to reset your existing device, you can simply log back into the app with your user data.
NOTE: When resetting an existing device, it's crucial to synchronize your downloaded projects and plans before doing so to prevent loss of offline data.
However, if you have previously used 2 devices, you will receive an error message. Then please proceed as follows:
- Log into the web app via your browser.
- Click on the icon with the little man at the top right corner of the black bar.
- Under your name, click on
User settings. - Scroll down to
Devices. - Remove the devices you no longer use from the list by clicking on
Unregister device. - Log in again on your new mobile device.
Don't forget to Download offline data again if necessary.