How does the force-sync work on iOS devices?

docu tools Service Team
docu tools Service Team
  • Updated

The force-sync feature is a valuable tool for resolving synchronization issues or addressing incomplete data sets on iOS devices, especially when multiple devices synced concurrently. Below, we outline the steps for force syncing on both iPad and iPhone.

Force Sync on iPad

  • For a Specific Project
  1. Navigate to the project list.
  2. Long-press on the sync button corresponding to the specific project you want to force sync.
  3. A confirmation window for the force sync will appear. Confirm the action.
  • For All Downloaded Projects and Plans
  1. Open the sync view.
  2. Long-press on the sync button located in the top bar.
  3. A confirmation window for the force sync will appear. Confirm the action.

Force Sync on iPhone

  • For a Specific Plan
  1. In the plan list, locate the plan you wish to force sync.
  2. Long-press on the plan until the confirmation window for the force sync appears.
  3. Confirm the action to initiate the force sync.
  • For All Downloaded Plans
  1. Go to the sync view.
  2. Long-press on the sync button in the top bar.
  3. A confirmation window for the force sync will appear. Confirm the action.

By following these steps, you can effectively utilize the force-sync feature on your iOS device to ensure your data remains up-to-date and consistent across all your synchronized mobile devices.

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