I don't know my password (anymore). What do I have to do?

docu tools Service Team
docu tools Service Team
  • Updated

If

  • you have ever created a docu tools account for a specific email address and it has been too long now to remember the password OR
  • you received an invitation to a project or organization a long time ago and the activation link no longer works OR
  • you simply cannot remember for the life of you which of the countless possible passwords you have used

then follow these instructions:

  1. go to https://app.docu-tools.com/.
  2. under the login button in the 2nd line, click on the reset password link.
  3. enter the email address you are registered with in docu tools. Please note that you must also be able to access the e-mail account.
  4. open your e-mail box and look for the mail with the subject [docu tools] Do you want to reset your password?. Also check your SPAM/junk folder if necessary. Open the mail.
  5. click on the Reset password? button.
  6. you will be redirected to the page where you can enter a new password. Confirm the password by entering it again in the 2nd field. Click on Save.

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