If you want to change the e-mail address for your docu tools account you need to have access to both e-mail accounts. If you don't have access to the old account open a service ticket.
- Click on
Change. - Enter the new e-mail address in the corresponding field.
- Confirm the new e-mail address by entering it into the second field. Make sure the addresses are identical.
- Confirm with your current password.
- Click on
Confirm. - The confirmation window opens. Confirm with
Done. - Log out from docu tools by clicking on the man icon in the black bar at the top and clicking on
Logout. - The system will update your account e-mail address after your confirmation. An e-mail including a confirmation link was sent to your old address. This link is valid for 48 hours. Open your e-mail account and click on the link in the e-mail to confirm the change.
- You'll be directed to the login page of docu tools and can now log in using your new e-mail address.