How can I change e-mail address of my account?

docu tools Service Team
docu tools Service Team
  • Updated

If you want to change the e-mail address for your docu tools account you need to have access to both e-mail accounts. If you don't have access to the old account open a service ticket.

  1. Click on Change.
  2. Enter the new e-mail address in the corresponding field.
  3. Confirm the new e-mail address by entering it into the second field. Make sure the addresses are identical.
  4. Confirm with your current password.
  5. Click on Confirm.
  6. The confirmation window opens. Confirm with Done.
  7. Log out from docu tools by clicking on the man icon in the black bar at the top and clicking on Logout.
  8. The system will update your account e-mail address after your confirmation. An e-mail including a confirmation link was sent to your old address. This link is valid for 48 hours. Open your e-mail account and click on the link in the e-mail to confirm the change.
  9. You'll be directed to the login page of docu tools and can now log in using your new e-mail address.

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